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1. HP 960C PRINTER HAS PAPER JAMS DRIVERS
2. HP 960C PRINTER HAS PAPER JAMS UPDATE
3. HP 960C PRINTER HAS PAPER JAMS SERIES
4. HP 960C PRINTER HAS PAPER JAMS WINDOWS

In this article, I compiled the reasons and the best fixes I found online to clear this infamous printer problem. Although there are other common reasons why this happen. That’s because the more frequent you print or occasionally print, it is highly likely that you get a stuck or stalled cartridge. If you haven’t, soon you will (I’m not jinxing you). Other steps here relate to loading paper and the condition of the paper you use.Here’s another notorious HP printer problem most of us probably encountered several times already.

HP 960C PRINTER HAS PAPER JAMS SERIES

Entitled: 'Out of Paper' Displays and Printer Does Not Pick Paper 55 series and 5575 Results? Could indicate a hardware issue, meaning the printer needs to be replaced (or repaired if under warranty). You may have already done Step 3 in the next link, printing a Printer Status Report. Entitled: 'Paper Jam' Error Displays on the HP ENVY 4500 e-All-in-One and HP Deskjet Ink Advantage 3540 Series. This link has several steps of physically removing an actual paper jam although not specific. Entitled Paper Jam for 5540 series, 5660 series and 5575 This link is for several printer models for paper jam. Many step are repeated, but each has a point or two. I am not an HP employee just searching for helpful answers for queries on the forum.Ī reply is greatly appreciated, if suggestions help or not, as the multitude of volunteers on the forums respond to lots of queries, which requires a great deal of time.

HP 960C PRINTER HAS PAPER JAMS DRIVERS

Now let's download/install the the software at below link.Ĭlick Software & Drivers > Go > download. In the blue line, does the computer's Operating System show? You want the Full Feature Software, and ignore the items at the bottom, which are included. If you see it click on it and click remove at the bottom. In the Run entry box Type printui.exe /s and click OK.

HP 960C PRINTER HAS PAPER JAMS WINDOWS

Otherwise, right click on the Windows Key of Win 10 and click on Search. (If you have the actual Windows Key on your keyboard). Then left click once on the Envy 5660, and choose "Delete" or "Remove Device."ģ) Open up the Run command with the "Windows Key + R" key combo. Select your HP printer by left clicking once on all 5660 items (2 files with Envy 5660 as part of the name: Software and Help)Ģ) In Windows 10, click on Settings > Devices > Printers/Scanners. Please do steps 1-3 for a complete uninstall.ġ) In Windows, search for and open Programs and Features. Let's do a complete uninstall of the printer's software and then download/install software. The HP Support link for software should also work for any, just make sure the OS for you computer is listed in the Blue line (see below).ĭo not use the software disc provided in the box, as it may not be the most recent version. Regardless of the OS, the Uninstall will apply to any 5660 software on your computer. You may choose to follow the steps instead of messing with the software. I will provide info for paper jams in another reply. Any results? Forgo further steps if the problem is resolved.īecause of OS updates, you might perform a complete uninstall of the printer's software prior to downloading/installing software. Plug the power cord back into the wall outlet. Unplug the power cord from the wall outlet. With the printer turned on, disconnect the power cord from the rear of the printer. Wait until the printer is idle and silent before you continue. Turn the printer on, if it is not already on. The printer prints the report.ĭo a Hard Reset of the printer, if not done so.

HP 960C PRINTER HAS PAPER JAMS UPDATE

Probably a MS update has caused the printer's software needing an update by HP.įirst, try to print a Printer Status Report to make sure that the hardware functions correctly. Have you seen any indication of the computer updates. MS has been updating all software in the past few days. Please detail exactly what the printer does or does not do. Such info would provide insight as to the problem. You also didn't detail whether your printer performs any functions, such as copy, print, scan irrespective of the error message. Providing the the Operating System of the device is helpful. You say "The paper jam is cleared." Was there actually a physical jam or is this a "False Paper Jam?" What are you doing when the paper jam error appears.